Frequently Asked Questions — 98tp

Click the Register button on the 98tp homepage and complete the sign-up form with your full name, date of birth, email address and a secure password. Once submitted, check your email for a verification link. Click the link to activate your account. The entire process typically takes under three minutes on both desktop and mobile.

You must be at least 18 years old to register and use 98tp — or the higher minimum age required by the operator's license jurisdiction, whichever is greater. Age verification is mandatory. If documentation confirming your age cannot be provided during the KYC process, your account will be suspended until verification is completed successfully.

No. Each individual is permitted to hold only one active account on 98tp. Creating multiple accounts — whether under the same name or different details — is a breach of our Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any balances withheld pending investigation.

Standard KYC on 98tp requires a valid government-issued photo ID — your National Identity Card (CNIC) is the most commonly accepted document for Pakistani users. You may also be asked for a recent proof-of-address document such as a utility bill or bank statement. Documents must be clear, unedited and show your full name, photo and date of birth.

On the login page, click the Forgot Password link and enter the email address associated with your 98tp account. A password-reset link will be sent to that inbox — check your spam folder if it does not arrive within five minutes. Click the link, create a new strong password, and log in. If you continue to experience issues, contact our support team.

Most standard account details — such as your phone number, city of residence or notification preferences — can be updated directly within the Account Settings section of your 98tp profile. Changes to core identity information such as your legal name or date of birth require a formal request to our support team along with supporting documentation for verification purposes.

98tp supports a range of payment methods familiar to Pakistani users, including mobile wallets and bank transfers. Methods such as Easypaisa, JazzCash, Raast, and transfers from banks like HBL, UBL, Bank Alfalah and Meezan Bank are referenced as common Pakistani payment options. Actual availability depends on your selected operator. These providers are mentioned as context only — they do not endorse or support gambling.

Minimum deposit amounts vary depending on the operator and the payment method chosen. As a general reference, many operators accessible through 98tp set minimum deposits in the range of PKR 500 to PKR 1,000. Check the deposit page within your specific operator account for the exact minimum applicable to your selected payment method.

Withdrawal processing times depend on the operator and the payment method selected. Mobile wallet withdrawals — such as to Easypaisa or JazzCash — are generally processed within a few hours once approved. Bank transfer withdrawals typically take one to three business days. All withdrawals require completed KYC verification before they can be processed.

98tp itself does not charge transaction fees. However, your chosen operator may apply processing fees depending on the payment method and transaction size. Additionally, your bank or mobile wallet provider may apply their own transfer charges. Always review the fee schedule within your operator's cashier section before confirming a transaction to avoid surprises.

Common reasons for withdrawal delays include pending KYC verification, an active wagering requirement on a bonus balance, a mismatch between the deposit and withdrawal method, or a compliance review triggered by account activity. If your withdrawal has been pending for more than three business days without explanation, contact the operator's support team directly for a status update.

Many operators accessible through 98tp support PKR-denominated transactions, making it convenient for players across Pakistan to manage their accounts without currency conversion costs. However, currency support depends on the specific operator. Where PKR is not natively supported, your operator will display the applicable exchange rate and any conversion fee at the time of your transaction.

98tp covers a broad range of game categories including live casino games such as live roulette, live baccarat and live blackjack with real dealers, video slots from leading software providers, instant win games, virtual sports, and esports betting markets. Cricket betting — including PSL T20, ICC tournaments and international matches — is particularly popular among Pakistani users on the platform.

Sports betting on 98tp lets you place wagers on the outcome of sporting events across cricket, football, tennis, basketball and more. You select a market — for example, who will win a PSL match — choose your stake in PKR, and confirm your bet. If your selection is correct, your winnings are credited based on the odds at the time of placement. Live in-play betting on ongoing matches is also available.

RTP stands for Return to Player — it is the theoretical percentage of wagered money a slot game pays back to players over a very large number of spins. For example, a slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over time. A higher RTP generally indicates a more player-friendly game, but it does not guarantee any specific outcome in a single session.

Yes — live casino is one of the most popular sections on 98tp. Live casino games are streamed in real time from professional studio environments, with human dealers managing the game. You interact via an on-screen interface, placing bets and watching results unfold live. Popular options include live baccarat, live roulette, live blackjack and game shows. A stable internet connection is recommended for the best experience.

Cricket betting — including Pakistan Super League (PSL) matches, ICC tournaments such as the T20 World Cup and ODI series — is prominently covered on 98tp. Available markets include match winner, top batsman, total runs, innings totals and live in-play betting. Cricket is the most-followed sport in Pakistan and 98tp reflects this with comprehensive market coverage throughout the cricket calendar.

A welcome bonus is a promotional offer extended to new players upon their first deposit. On 98tp, welcome bonuses are typically a deposit match — for example, a 100% match up to PKR 10,000 — meaning the platform doubles your first deposit up to the stated limit. To claim it, register your account, complete KYC verification, and ensure you opt in to the bonus before making your qualifying deposit.

Wagering requirements — also called playthrough conditions — specify how many times you must wager your bonus amount before it becomes withdrawable as real cash. For example, a PKR 5,000 bonus with a 30x wagering requirement means you need to wager PKR 150,000 in total before withdrawing bonus-derived winnings. Always read the full bonus terms before accepting any offer to understand exactly what is required.

Yes — all bonus offers on 98tp carry an expiry period, which varies by promotion type. Welcome bonuses typically expire within 7 to 30 days of being credited if wagering requirements are not met. Free spins bonuses often expire within 24 to 72 hours. If the expiry deadline passes before you meet the wagering requirements, the bonus and any associated winnings will be forfeited. Check individual bonus terms carefully.

Yes — 98tp features promotions beyond the welcome offer. These include reload bonuses on subsequent deposits, cashback offers where a percentage of net losses is returned, free spins on featured slot titles, loyalty reward tiers, and seasonal promotions tied to major cricket events like PSL and ICC tournaments. Log in to your 98tp account and visit the Promotions section to see what is currently available.

98tp uses industry-standard security measures to protect your data, including TLS/SSL encryption for all data transmitted between your device and our servers, encryption at rest for stored personal data, and strict role-based access controls. We do not store full payment credentials. For full details on how we handle your information, please read our Privacy Policy.

If you suspect your 98tp account has been accessed without your authorisation, change your password immediately via Account Settings. Then contact our support team at [email protected] (plain text — not a link) without delay. Do not share your new password with anyone. Our security team will review recent account activity, flag suspicious transactions and, where necessary, temporarily lock the account while the investigation is under way.

Responsible gambling limit tools — including deposit limits, loss limits, session time limits and reality check notifications — are available within the Responsible Gambling section of your account settings on the operator platform. We strongly encourage all players to configure these limits before beginning play. Limits can typically be lowered immediately but increases require a mandatory cooling-off period to take effect.

Self-exclusion is available directly through your operator's account settings under the Responsible Gambling menu. Choose a duration ranging from a short cooling-off period to a permanent exclusion. Once activated, you will be blocked from logging in, depositing or placing bets for the duration of the exclusion. We also recommend contacting our support team so we can assist you in accessing further support resources. Visit our Responsible Gambling page for full guidance.